Privacy Policy

Who we are

Sunshine Valets is the trading name of Samuel Quick, a sole trader based in Porthleven, Cornwall. We decide how your personal information is used. Contact: hello@sunshinevalets.co.uk.

What we collect

When you book or enquire: your name, email address, phone number, address or postcode, vehicle make, model and registration, details about your vehicle's condition, and any photos you send.

When you use this website: with your consent, usage data from Google Ads measurement.

Why we use it, and our lawful basis

To arrange and carry out your booking and take payment: to perform our contract with you.
To reply to enquiries and give quotes: to take steps at your request before a contract.
To keep business and tax records: legal obligation.
To record your vehicle's condition before and after the work, including photos: our legitimate interests in protecting you and us.
To measure how visitors from our adverts use the site: your consent, given through the cookie banner.

Who we share it with

Automate (operated by Washdoctors Ltd), which runs our booking calendar and quote requests, and takes payments through Stripe.
Google, for advertising measurement, only if you accept advertising cookies.
Our website hosting provider, and Microsoft 365, which runs our email.
Our accountant, for business records.

We do not sell your personal information.

How long we keep it

Booking and invoice records: 6 years, for tax purposes. Enquiries and quote requests that don't lead to a booking: up to 12 months. Photos of your vehicle: up to 2 years, unless you've agreed we can use them in our marketing.

Your rights

You can ask to see, correct or delete your information, object to or restrict how we use it, or ask us to move it to another provider. Where we rely on consent, you can withdraw it at any time. Email hello@sunshinevalets.co.uk. If you're unhappy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk.